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Terms and Conditions

Personal Information:

Pushpa Pandian Stores is the licensed owner of the brand www.pushpapandianstores.com. This Privacy Policy provides succinctly the manner your data is collected and used by Pushpa Pandian Stores on the Site. As a visitor to the Site/ Customer you are advised to please read the Privacy Policy carefully. By accessing the services provided by the Site you agree to the collection and use of your data by Pushpa Pandian Stores in the manner provided in this Privacy Policy.

Services overview:

As part of the registration process on the Site, Pushpa Pandian Stores may collect the following personally identifiable information about you: Name including first and last name, alternate email address, mobile phone number and contact details, Postal code, Demographic profile (like your age, gender, occupation, education, address etc.) and information about the pages on the site you visit/access, the links you click on the site, the number of times you access the page and any such browsing information.


Services of the Site would be available to only select Tamil Nadu and Bangalore. Persons who are "incompetent to contract" within the meaning of the Indian Contract Act, 1872 including un-discharged insolvents etc. are not eligible to use the Site. If you are a minor i.e. under the age of 18 years but at least 13 years of age you may use the Site only under the supervision of a parent or legal guardian who agrees to be bound by these Terms of Use. If your age is below 18 years your parents or legal guardians can transact on behalf of you if they are registered users. You are prohibited from purchasing any material which is for adult consumption and the sale of which to minors is prohibited.

Account & Registration Obligations:

All shoppers have to register and login for placing orders on the Site. You have to keep your account and registration details current and correct for communications related to your purchases from the site. By agreeing to the terms and conditions, the shopper agrees to receive promotional communication and newsletters upon registration. The customer can opt out either by unsubscribing in "My Account" or by contacting the customer service.


All the products listed on the Site will be sold at MRP specified. The prices mentioned at the time of ordering will be the prices charged on the date of the delivery. Although prices of most of the products do not fluctuate on a daily basis some of the commodities and fresh food prices do change on a daily basis. In case the prices are higher or lower on the date of delivery, no additional charges will be collected or refunded as the case may be at the time of the delivery of the order.

Cancellation by Site / Customer:

You as a customer can cancel your order anytime up to the cut-off time of the slot for which you have placed an order by calling our customer service. In such a case we will refund any payments already made by you for the order. If we suspect any fraudulent transaction by any customer or any transaction which defies the terms & conditions of using the website, we at our sole discretion could cancel such orders. We will maintain a negative list of all fraudulent transactions and customers and would deny access to them or cancel any orders placed by them.

Refund Policy:

Refunds will be applicable and available only Online Payment under the following circumstances. This refund policy will not applicable for Cash on Delivery (COD) option or/and any form of Subscriptions.
     Your order was not delivered within 48 hours of date of placing the order. In this event, the entire bill amount will be refunded to you and the order will be cancelled.
     An item that does not match with your order was delivered to you. In this event, the amount paid for the individual item/ items will be refunded to you on receipt or collection of such items
The refunds if any will be credit using the same instrument that was used for payment to the extent it is technologically and legally feasible, failing which our customer’s service associates will contact you over phone or email to provide details for an alternate payment mechanism or instrument.
 You may not use the Site for any of the following purposes:
‚Äʬ†¬† ¬†Disseminating any unlawful, harassing, libelous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material.

‚Äʬ†¬† ¬†Transmitting material that encourages conduct that constitutes a criminal offence or results in civil liability or otherwise breaches any relevant laws, regulations or code of practice.

‚Äʬ†¬† ¬†Gaining unauthorized access to other computer systems.

‚Äʬ†¬† ¬†Interfering with any other person's use or enjoyment of the Site.

‚Äʬ†¬† ¬†Breaching any applicable laws;

‚Äʬ†¬† ¬†Interfering or disrupting networks or web sites connected to the Site.

‚Äʬ†¬† ¬†Making, transmitting or storing electronic copies of materials protected by copyright without the permission of the owner.


Pushpa Pandian Stores may suspend or terminate your access to the Pushpa Pandian Stores service at any time for any reason with or without notice to you. You may terminate your Pushpa Pandian Stores service at any time for any reason by delivering notice in a manner provided in this Agreement which termination will be effective the day notice is received or such later date specified in the notice. If you terminate your Pushpa Pandian Stores Service for any reason, you will not be entitled to a refund of any fees. Pushpa Pandian Stores reserves the right to collect fees and charges incurred before you cancel your Pushpa Pandian Stores Service. In addition, you are responsible for any charges incurred to third-party vendors or content providers prior to your cancellation.

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